A Y2 Review on conversational experiences

Over the past few years we have witnessed a resurgence of interest in conversational experiences. From chatbots to voice assistants, companies of all sizes have been forced to reevaluate their customer engagement strategy and completely reimagine the way they interact with their consumers and other businesses.

We at Y2 have been deep in the throes of developing conversational experiences, so we’ve created an exploratory review called Talking to the machine.

If you are interested in having a read, you can download a copy here.